תחילת דף אינטרנט, לחץ אנטר כדי לעבור לאזור תוכן מרכזי
תפריט ראשי של האתר

Senior Lecturer Guy Itzchakov (PhD)

Assistant Professor

gitzchako@univ.haifa.ac.il

Phone: 04-8240381

Office: 233

Reception hours: By appointment

Human Services

My focal research line is high quality listening as an avenue for growth at the Individual and

organizational levels. Specifically, I study how the experience of empathic and non-judgmental

listening impacts speakers' emotions and perspectives. In addition, I conduct field studies about the

effects of listening training on organizational outcomes. 

Additional topics of interest are antecedences and downstream effects of attitude ambivalence, 

attitude-behavior relationships, and goal setting.

Interpersonal listening

Responsiveness

Attitudes and persuasion

Attitude ambivalence

Attitude-Behavior relationship

Goal Setting

 

Grants Awarded

2021-2025: The role of high-quality listening in work-related disagreements. Israel Science Foundation (651,500 NIS, sole PI). 

2021-2023: Unpacking the dimensions of subjective psychological (in)consistency: An attitude ambivalence perspective, Binational Science Foundation (BSF; $150,000 PI with Dr. Andy Luttrell and Prof. Richard Petty). 

2021-2023: How Do We Listen? Templeton World Charity Foundation ($100,000; PI with Dr. Netta Weinstein). 

2018-2021: The Effect of Listening Interventions on Organizational Outcomes. Israel Science Foundation (450,000 NIS; sole PI).

 

Research Students (completed)

M.A thesis

David Levi (2021): The Moderating Role of Attitude Strength, Habit strength, and Self-Control on the Association Between Implementation Intentions and Performance. 

Dvori Saluk (2021): The Effect of Listening on Speakers' Sense of Relatendess, Self-esteem and Openess to Feedback. 

Roy Rave (2021): The Effect of Principals' listening on Organizational Outcomes and the Moderating Role of Stress. 

1. Weinstein, N., Itzchakov, G & Legate, N (in press). The Motivational Value of Listening During Intimate and Difficult Conversations. Social and Personality Psychology Compass

2. Itzchakov, G., Reis, H.T & Weinstein, N (2021). How to Foster Perceived Partner Responsiveness: High-Quality Listening is Key. Social and Personality Psychology Compass.10.1111/spc3.12648

3. Kluger, A.N, Lehmanm, M, Aguinis, H, Itzchakov G & Gordoni, G (accepted). A Meta-analytic Systematic Review and Theory of Perceived Listening and Job Outcomes (Performance, Relationship Quality, Affect, and Cognition). Journal of Business and Psychology

4. Itzchakov, G., Keeler, J & Slipetz, W, Sowden W & Faught, K (in press). Avoiding Harm, Benefits of Interpersonal Listening, and Social Equilibrium Adjustment: An Applied Psychology Approach to Side Effects of Organizational Interventions. Industrial and Organizational Psychology-Perspectives on Science and Practice. 

5. Kluger, A. N., & Itzchakov, G. (2022). The power of listening at work. Annual Review of Organizational Psychology and Organizational Behavior (9).https://doi.org/10.1146/annurev-orgpsych-012420-091013

6. Lavee, E & Itzchakov, G (2021). Good listening: A key element in establishing quality in qualitative research. Qualitative Researchhttps://doi.org/10.1177/14687941211039402

7. Latham, G.P & Itzchakov, G (2021). The Effect of a Dilemma on the Relationship Between Ability to Identify the Criterion (ATIC) and Scores on a Validated Situational Interview. Frontiers in Psychologyhttps://doi.org/10.3389/fpsyg.2021.674815

8. Weinstein, N., Huo, A & Itzchakov, G (2021). Parental Listening When Adolescents Self Disclose: A Pre-Registered Experimental Study, Journal of Experimental Child Psychology, 209. https://doi.org/10.1016/j.jecp.2021.105178

9. Itzchakov, G., & Weinstein, N. (2021). High-Quality Listening Supports Speakers’ Autonomy and Self-Esteem when Discussing Prejudice. Human Communication Research, 47, 248-283. https://doi.org/10.1093/hcr/hqab003

10. Chen, X., Latham, G.P., Piccolo., & Itzchakov, G (2021) Advancing Primed Goal Research in Organizational Behavior. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12282 

11. Itzchakov, G & Grau, J (2020), High-Quality Listening in the age of COVID-19: A key to Better Dyadic Communication for More Effective Organizations. Organizational Dynamics. https://doi.org/10.1016/j.orgdyn.2020.100820.

12. Itzchakov. G., Weinstein, W., Legate, N & Amar, M (2020). Can High Quality Listening Predict Lower Speakers’ Prejudiced Attitudes? Journal of Experimental Social Psychologyhttps://doi.org/10.1016/j.jesp.2020.104022

13. Itzchakov, G (2020). Can Listening Training Empower Service Employees? The Mediating Roles of Anxiety and Perspective Taking. European Journal of Work and Organizational Psychology. DOI: 10.1080/1359432X.2020.1776701

14. Itzchakov, G & Reis, H.T (2020). Perceived Responsiveness Increases Tolerance of Attitude Ambivalence and Enhances Intentions to Behave in an Open-Minded Manner. Personality and Social Psychology Bulletin. https://doi.org/10.1177/0146167220929218. 

15. Kluger, A. N., Malloy, T. E., Pery, S., Itzchakov, G., Castro, D. R., Lipetz, L., Sela, Y., Turjeman-Levi, Y., Lehmann, M., New, M., & Borut, L. (2020). Dyadic Listening in Teams: Social Relations Model. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12263. 

16. Itzchakov. G., Amar, M & Van Harreveld, F (2020). Don't let the Facts Ruin a Good Story: The Effect of Vivid Reviews on Attitude Ambivalence and its Coping Mechanisms. Journal of Experimental Social Psychology. https://doi.org/10.1016/j.jesp.2019.103938

17. Chen, X., Latham, G.P., Piccolo., & Itzchakov, G (2019). An Enumerative Review and a Meta-Analysis of Primed Goal Effects on Organizational Behavior. Applied Psychology: An International Reviewhttps://doi.org/10.1111/apps.12239

18. Itzchakov, G., & Latham, G. P (2019). An Examination of the Moderating Effect of Core Self‐Evaluations and the Mediating Effect of Self‐set Goals on the Primed Goal‐Task Performance Relationship. Applied Psychology: An International Review.https://doi.org/10.1111/apps.12221

19. Itzchakov, G., & Latham, G. P (2018). The Moderating Effect of Performance Feedback and the Mediating Effect of Self‐Set Goals on the Primed Goal‐Performance Relationship. Applied Psychology: An International Reviewhttps://doi.org/10.1111/apps.12176

20. Itzchakov, G., DeMarree, K.G., & Kluger, A.N., & Turjeman-Levi, Y (2018). The Listener Sets the Tone: High Quality listening Increases Attitude Clarity and its Consequences, Personality and Social Psychology Bulletin 44(5), 762-778.

21. Itzchakov, G., & Van Harreveld, F. (2018). Feeling torn and fearing rue: Attitude ambivalence and anticipated regret as antecedents of biased information seeking. Journal of Experimental Social Psychology, 75, 19-26.

22. Itzchakov, G., Uziel, L., & Wood, W. (2018). When attitudes and habits don’t correspond: Self-control depletion increases persuasion but not behavior. Journal of Experimental Social Psychology, 75, 1-10.

23. Itzchakov, G., & Kluger, A. N. (2018). The Power of Listening in Helping People Change. Harvard Business Reviewhttps://hbr.org/2018/05/the-power-of-listening-in-helping-people-change

24. Itzchakov, G., Kluger, A. N. (2017). The Listening Circle: A Simple Tool to Enhance Listening and Reduce Extremism Among Employees, Organizational Dynamics, 46, 220-226.  

25. Itzchakov, G., & Kluger, A. N. (2017). Can holding a stick improve listening at work? The effect of Listening Circles on employees’ emotions and cognitions. European Journal of Work and Organizational Psychology, 26(5), 663-676.

26. Itzchakov, G., Kluger, A. N., & Castro, D. R. (2017). I Am Aware of My Inconsistencies but Can Tolerate Them: The Effect of High Quality Listening on Speakers' Attitude Ambivalence. Personality & Social Psychology Bulletin, 43(1), 105-120.

27. Castro, D. R., Kluger, A. N., & Itzchakov, G. (2016). Does avoidance attachment style attenuate the benefits of being listened to? European Journal of Social Psychology, 46(6), 762-775.

28. Itzchakov, G., Castro, D.R, & Kluger, A.N (2016) If You Want People to Listen to You, Tell a Story. International Journal of Listening, 30(3), 120-133.

29. Itzchakov, G., Kluger, A. N., Emanuel-Tor, M., & Gizbar, H. K. (2014). How Do You Like Me to Listen to You? International Journal of Listening, 28(3), 177-185.

Book Chapters

1.Itzchakov, G., & Kluger, A. N. (2019). Changing the Other Party’s Attitude with High Quality Listening. In A. K. Schneider & C. Honeyman (Eds.), Negotiation Essentials for Lawyers, American Bar Association.

2.Itzchakov, G., & Kluger, A. N. (2017). The Role of Listening-with-Understanding in Negotiation and Conflict Resolution. In A. K. Schneider & C. Honeyman (Eds.), The Negotiator's Desk Reference, 409-420, DRI press.

Education

2018-2019: Postdoctoral fellow, University of Toronto, Rotman School of Management. Adviser: Prof. Gary Latham

2012-2017: Ph.D., The Hebrew University of Jerusalem, School of Business Administration. Adviser: Prof. Avi Kluger. 

2010-2011: M.A, Tel-Aviv University, Department of Public Policy. Magna cum laude.

2005-2010: B.A. The Open University, Psychology, and Economics. Magna cum laude.