My focal research line is high quality listening as an avenue for growth at the Individual and
organizational levels. Specifically, I study how the experience of empathic and non-judgmental
listening impacts speakers' emotions and perspectives. In addition, I conduct field studies about the
effects of listening training on organizational outcomes.
Additional topics of interest are antecedences and downstream effects of attitude ambivalence,
attitude-behavior relationships, and goal setting.
Attitudes and persuasion
2021-2025: The role of high-quality listening in work-related disagreements. Israel Science Foundation (651,500 NIS, sole PI).
2021-2023: Unpacking the dimensions of subjective psychological (in)consistency: An attitude ambivalence perspective, Binational Science Foundation (BSF; $150,000 PI with Dr. Andy Luttrell and Prof. Richard Petty).
2021-2023: How Do We Listen? Templeton World Charity Foundation ($100,000; PI with Dr. Netta Weinstein).
2018-2021: The Effect of Listening Interventions on Organizational Outcomes. Israel Science Foundation (450,000 NIS; sole PI).
Research Students (completed)
David Levi (2021): The Moderating Role of Attitude Strength, Habit strength, and Self-Control on the Association Between Implementation Intentions and Performance.
Dvori Saluk (2021): The Effect of Listening on Speakers' Sense of Relatendess, Self-esteem and Openess to Feedback.
Roy Rave (2021): The Effect of Principals' listening on Organizational Outcomes and the Moderating Role of Stress.
1. Itzchakov, G., Weinstein, N., Saluk, D., & Amar, M. (in press). Connection Heals Wounds: Feeling Listened to Reduces Speakers’ Loneliness Following a Social Rejection Disclosure. Personality and Social Psychology Bulletin
2. Mazar, A., Itzchakov, G, Lieberman, A, & Wood, W. (2022). The Unintentional Nonconformist: Habits Promote Resistance to Social Influence. Personality and Social Psychology Bulletin. https://doi.org/10.1177/01461672221086177
3. Itzchakov, G., Weinstein, N & Cheshin, A., (2022). Learning to Listen: Downstream Effects of Listening Training on Employees’ Relatedness, Burnout and Turnover Intentions. Human Resource Management. DOI:10.1002/hrm.22103.
4. Weinstein, N., Itzchakov, G & Legate, N (2022). The Motivational Value of Listening During Intimate and Difficult Conversations. Social and Personality Psychology Compass. https://doi.org/10.1111/spc3.12651
5. Itzchakov, G., Reis, H.T & Weinstein, N (2021). How to Foster Perceived Partner Responsiveness: High-Quality Listening is Key. Social and Personality Psychology Compass.10.1111/spc3.12648.
6. Kluger, A.N, Lehmanm, M, Aguinis, H, Itzchakov G & Gordoni, G (accepted). A Meta-analytic Systematic Review and Theory of Perceived Listening and Job Outcomes (Performance, Relationship Quality, Affect, and Cognition). Journal of Business and Psychology
7. Itzchakov, G., Keeler, J. B., Sowden, W. J., Slipetz, W., & Faught, K. S. (2022). Avoiding harm, benefits of interpersonal listening, and social equilibrium adjustment: An applied psychology approach to side effects of organizational interventions. Industrial and Organizational Psychology, 15, 117-121. https://doi.org/10.1017/iop.2021.130.
8. Kluger, A. N., & Itzchakov, G. (2022). The power of listening at work. Annual Review of Organizational Psychology and Organizational Behavior (9).https://doi.org/10.1146/annurev-orgpsych-012420-091013
9. Lavee, E & Itzchakov, G (2021). Good listening: A key element in establishing quality in qualitative research. Qualitative Research. https://doi.org/10.1177/14687941211039402
10. Latham, G.P & Itzchakov, G (2021). The Effect of a Dilemma on the Relationship Between Ability to Identify the Criterion (ATIC) and Scores on a Validated Situational Interview. Frontiers in Psychology. https://doi.org/10.3389/fpsyg.2021.674815
11. Weinstein, N., Huo, A & Itzchakov, G (2021). Parental Listening When Adolescents Self Disclose: A Pre-Registered Experimental Study, Journal of Experimental Child Psychology, 209. https://doi.org/10.1016/j.jecp.2021.105178
12. Itzchakov, G., & Weinstein, N. (2021). High-Quality Listening Supports Speakers’ Autonomy and Self-Esteem when Discussing Prejudice. Human Communication Research, 47, 248-283. https://doi.org/10.1093/hcr/hqab003
13. Chen, X., Latham, G.P., Piccolo., & Itzchakov, G (2021) Advancing Primed Goal Research in Organizational Behavior. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12282
14. Itzchakov, G & Grau, J (2020), High-Quality Listening in the age of COVID-19: A key to Better Dyadic Communication for More Effective Organizations. Organizational Dynamics. https://doi.org/10.1016/j.orgdyn.2020.100820.
15. Itzchakov. G., Weinstein, W., Legate, N & Amar, M (2020). Can High Quality Listening Predict Lower Speakers’ Prejudiced Attitudes? Journal of Experimental Social Psychology. https://doi.org/10.1016/j.jesp.2020.104022
16. Itzchakov, G (2020). Can Listening Training Empower Service Employees? The Mediating Roles of Anxiety and Perspective Taking. European Journal of Work and Organizational Psychology. DOI: 10.1080/1359432X.2020.1776701
17. Itzchakov, G & Reis, H.T (2020). Perceived Responsiveness Increases Tolerance of Attitude Ambivalence and Enhances Intentions to Behave in an Open-Minded Manner. Personality and Social Psychology Bulletin. https://doi.org/10.1177/0146167220929218.
18. Kluger, A. N., Malloy, T. E., Pery, S., Itzchakov, G., Castro, D. R., Lipetz, L., Sela, Y., Turjeman-Levi, Y., Lehmann, M., New, M., & Borut, L. (2020). Dyadic Listening in Teams: Social Relations Model. Applied Psychology: An International Review. https://doi.org/10.1111/apps.1
19. Itzchakov. G., Amar, M & Van Harreveld, F (2020). Don't let the Facts Ruin a Good Story: The Effect of Vivid Reviews on Attitude Ambivalence and its Coping Mechanisms. Journal of Experimental Social Psychology. https://doi.org/10.1016/j.jesp.2019.103938
20. Chen, X., Latham, G.P., Piccolo., & Itzchakov, G (2019). An Enumerative Review and a Meta-Analysis of Primed Goal Effects on Organizational Behavior. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12239
21. Itzchakov, G., & Latham, G. P (2019). An Examination of the Moderating Effect of Core Self‐Evaluations and the Mediating Effect of Self‐set Goals on the Primed Goal‐Task Performance Relationship. Applied Psychology: An International Review.https://doi.org/10.1111/apps.12221
22. Itzchakov, G., & Latham, G. P (2018). The Moderating Effect of Performance Feedback and the Mediating Effect of Self‐Set Goals on the Primed Goal‐Performance Relationship. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12176
23. Itzchakov, G., DeMarree, K.G., & Kluger, A.N., & Turjeman-Levi, Y (2018). The Listener Sets the Tone: High Quality listening Increases Attitude Clarity and its Consequences, Personality and Social Psychology Bulletin 44(5), 762-778.
24. Itzchakov, G., & Van Harreveld, F. (2018). Feeling torn and fearing rue: Attitude ambivalence and anticipated regret as antecedents of biased information seeking. Journal of Experimental Social Psychology, 75, 19-26.
25. Itzchakov, G., Uziel, L., & Wood, W. (2018). When attitudes and habits don’t correspond: Self-control depletion increases persuasion but not behavior. Journal of Experimental Social Psychology, 75, 1-10.
26. Itzchakov, G., & Kluger, A. N. (2018). The Power of Listening in Helping People Change. Harvard Business Review. https://hbr.org/2018/05/the-power-of-listening-in-helping-people-change
27. Itzchakov, G., Kluger, A. N. (2017). The Listening Circle: A Simple Tool to Enhance Listening and Reduce Extremism Among Employees, Organizational Dynamics, 46, 220-226.
28. Itzchakov, G., & Kluger, A. N. (2017). Can holding a stick improve listening at work? The effect of Listening Circles on employees’ emotions and cognitions. European Journal of Work and Organizational Psychology, 26(5), 663-676.
29. Itzchakov, G., Kluger, A. N., & Castro, D. R. (2017). I Am Aware of My Inconsistencies but Can Tolerate Them: The Effect of High Quality Listening on Speakers' Attitude Ambivalence. Personality & Social Psychology Bulletin, 43(1), 105-120.
30. Castro, D. R., Kluger, A. N., & Itzchakov, G. (2016). Does avoidance attachment style attenuate the benefits of being listened to? European Journal of Social Psychology, 46(6), 762-775.
31. Itzchakov, G., Castro, D.R, & Kluger, A.N (2016) If You Want People to Listen to You, Tell a Story. International Journal of Listening, 30(3), 120-133.
32. Itzchakov, G., Kluger, A. N., Emanuel-Tor, M., & Gizbar, H. K. (2014). How Do You Like Me to Listen to You? International Journal of Listening, 28(3), 177-185.
1.Itzchakov, G., & Kluger, A. N. (2019). Changing the Other Party’s Attitude with High Quality Listening. In A. K. Schneider & C. Honeyman (Eds.), Negotiation Essentials for Lawyers, American Bar Association.
2.Itzchakov, G., & Kluger, A. N. (2017). The Role of Listening-with-Understanding in Negotiation and Conflict Resolution. In A. K. Schneider & C. Honeyman (Eds.), The Negotiator's Desk Reference, 409-420, DRI press.
3.Reis, H. T., Itzchakov, G., Kristina, L., & Ruan, Y. (2022). Sociability Matters: Downstream Consequences of Perceived Partner Responsiveness in Social Life. In J. P. Forgas, W. Crano, & K. Fiedler (Eds.), The Psychology of Sociability: Understanding Human Attachment (1 ed., pp. 239-257). Routledge. https://doi.org/10.4324/9781003258582-17
2018-2019: Postdoctoral fellow, University of Toronto, Rotman School of Management. Adviser: Prof. Gary Latham
2012-2017: Ph.D., The Hebrew University of Jerusalem, School of Business Administration. Adviser: Prof. Avi Kluger.
2010-2011: M.A, Tel-Aviv University, Department of Public Policy. Magna cum laude.
2005-2010: B.A. The Open University, Psychology, and Economics. Magna cum laude.