My focal research line is high quality listening as an avenue for growth at the Individual and
organizational levels. Specifically, I study how the experience of empathic and non-judgmental
listening impacts speakers' emotions and perspectives. In addition, I conduct field studies about the
effects of listening training on organizational outcomes.
Additional topics of interest are antecedences and downstream effects of attitude ambivalence,
attitude-behavior relationships, and goal setting.
Attitudes and persuasion
1. Chen, X., Latham, G.P., Piccolo., & Itzchakov, G (2020) Advancing Primed Goal Research in Organizational Behavior. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12282
2. Itzchakov. G., Weinstein, W., Legate, N & Amar, M (2020). Can High Quality Listening Predict Lower Speakers’ Prejudiced Attitudes? Journal of Experimental Social Psychology. https://doi.org/10.1016/j.jesp.2020.104022
3. Itzchakov, G (2020). Can Listening Training Empower Service Employees? The Mediating Roles of Anxiety and Perspective Taking. European Journal of Work and Organizational Psychology. DOI: 10.1080/1359432X.2020.1776701
4. Itzchakov, G & Reis, H.T (2020). Perceived Responsiveness Increases Tolerance of Attitude Ambivalence and Enhances Intentions to Behave in an Open-Minded Manner. Personality and Social Psychology Bulletin. https://doi.org/10.1177/0146167220929218.
5. Kluger, A. N., Malloy, T. E., Pery, S., Itzchakov, G., Castro, D. R., Lipetz, L., Sela, Y., Turjeman-Levi, Y., Lehmann, M., New, M., & Borut, L. (2020). Dyadic Listening in Teams: Social Relations Model. Applied Psychology: An International Review. https://doi.org/10.1111/apps.1
6. Itzchakov. G., Amar, M & Van Harreveld, F (2020). Don't let the Facts Ruin a Good Story: The Effect of Vivid Reviews on Attitude Ambivalence and its Coping Mechanisms. Journal of Experimental Social Psychology. https://doi.org/10.1016/j.jesp.2019.103938
7. Chen, X., Latham, G.P., Piccolo., & Itzchakov, G (2019). An Enumerative Review and a Meta-Analysis of Primed Goal Effects on Organizational Behavior. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12239
8. Itzchakov, G., & Latham, G. P (2019). An Examination of the Moderating Effect of Core Self‐Evaluations and the Mediating Effect of Self‐set Goals on the Primed Goal‐Task Performance Relationship. Applied Psychology: An International Review.https://doi.org/10.1111/apps.12221
9. Itzchakov, G., & Latham, G. P (2018). The Moderating Effect of Performance Feedback and the Mediating Effect of Self‐Set Goals on the Primed Goal‐Performance Relationship. Applied Psychology: An International Review. https://doi.org/10.1111/apps.12176
10. Itzchakov, G., DeMarree, K.G., & Kluger, A.N., & Turjeman-Levi, Y (2018). The Listener Sets the Tone: High Quality listening Increases Attitude Clarity and its Consequences, Personality and Social Psychology Bulletin 44(5), 762-778.
11. Itzchakov, G., & Van Harreveld, F. (2018). Feeling torn and fearing rue: Attitude ambivalence and anticipated regret as antecedents of biased information seeking. Journal of Experimental Social Psychology, 75, 19-26.
12. Itzchakov, G., Uziel, L., & Wood, W. (2018). When attitudes and habits don’t correspond: Self-control depletion increases persuasion but not behavior. Journal of Experimental Social Psychology, 75, 1-10.
13. Itzchakov, G., Kluger, A. N. (2017). The Listening Circle: A Simple Tool to Enhance Listening and Reduce Extremism Among Employees, Organizational Dynamics, 46, 220-226.
14. Itzchakov, G., & Kluger, A. N. (2017). Can holding a stick improve listening at work? The effect of Listening Circles on employees’ emotions and cognitions. European Journal of Work and Organizational Psychology, 26(5), 663-676.
15. Itzchakov, G., Kluger, A. N., & Castro, D. R. (2017). I Am Aware of My Inconsistencies but Can Tolerate Them: The Effect of High Quality Listening on Speakers' Attitude Ambivalence. Personality & Social Psychology Bulletin, 43(1), 105-120.
16. Castro, D. R., Kluger, A. N., & Itzchakov, G. (2016). Does avoidance attachment style attenuate the benefits of being listened to? European Journal of Social Psychology, 46(6), 762-775.
17. Itzchakov, G., Castro, D.R, & Kluger, A.N (2016) If You Want People to Listen to You, Tell a Story. International Journal of Listening, 30(3), 120-133.
18. Itzchakov, G., Kluger, A. N., Emanuel-Tor, M., & Gizbar, H. K. (2014). How Do You Like Me to Listen to You? International Journal of Listening, 28(3), 177-185.
Book Chapters and other Publications
Itzchakov, G., & Kluger, A. N. (2019). Changing the Other Party’s Attitude with High Quality Listening. In A. K. Schneider & C. Honeyman (Eds.), Negotiation Essentials for Lawyers, American Bar Association.
Itzchakov, G., & Kluger, A. N. (May 17, 2018). The Power of Listening in Helping People Change. Harvard Business Review. https://hbr.org/2018/05/the-power-of-listening-in-helping-people-change
Itzchakov, G., & Kluger, A. N. (2017). The Role of Listening-with-Understanding in Negotiation and Conflict Resolution. In A. K. Schneider & C. Honeyman (Eds.), The Negotiator's Desk Reference, 409-420, DRI press.
Itzchakov, G. (2013). Does Comparison to Others Make Us Irrational? The Harold Hartog School of Government and Policy Bulletin.
2018-2019: Postdoctoral fellow, University of Toronto, Rotman School of Management. Adviser: Prof. Gary Latham
2012-2017: Ph.D., The Hebrew University of Jerusalem, School of Business Administration. Adviser: Prof. Avi Kluger.
2010-2011: M.A, Tel-Aviv University, Department of Public Policy. Magna cum laude.
2005-2010: B.A. The Open University, Psychology, and Economics. Magna cum laude.