תחילת דף אינטרנט, לחץ אנטר כדי לעבור לאזור תוכן מרכזי

Senior Lecturer Arik Cheshin (PhD)

acheshin@univ.haifa.ac.il

Phone: 0525461811

Office: Welfare & Health Science Building, Floor 2, Room 218

Reception hours: By appointment

Human Services

I discovered my love for research during my undergraduate studies of psychology at the University of Michigan. Since then I completed my MA and PhD at the Technion with a degree in Organizational Psychology and the realization that I wanted to pursue a career as a social scientist in the Israeli academia. I had a wonderful postdoc at the University of Amsterdam and now am excited about this position at the University of Haifa.

Research Interests:

Interpersonal aspects of Emotions, Emotions in Service, Virtual Teams, Computer Mediated Communication, Emotions in Sports, Social Influence, Leadership, Group Processes

Additional websites:

Tedx talk - The power of emtional displays at work   

 

 

 

Hebrew Interviews

in Israel Sports Channel 5 - The impact of emotional displays of sport coaches



Service Providers Emotional Display  

 

Service Providers Emotional Display  

Radio interview on emotions in organzations




Power as an emotional liability: Implications for percieved authenticity and trust after a transgression 



The dark side of a smiley

 




Cheshin, A. (2020). The Impact of non-normative displays of emotion in the workplace: How inappropriateness shapes the interpersonal outcomes of emotional displays. Frontiers in Psychology doi: 10.3389/fpsyg.2020.00006

Efrat-Treister*, D., Cheshin*, A., Harari, D., Agasi, S., Moriah, H., Admi, H., Rafaeli, A. (2019). How psychology might alleviate violence in queues: Perceived future wait and perceived load moderate violence against service providers. PlosOne, 14(7): e0220395.

van Kleef, G., Cheshin, A., Koning, L.F., Wolf, S. A. (2019). Emotional games: How coaches' emotional expressions shape players' emotions, inferences, and team performance. Psychology of Sport and Exercise 41, 1-11.

Cheshin*, A., Amit*, A., & van Kleef, G. (2018). The interpersonal effects of emotion intensity in customer service: Perceived appropriateness and authenticity of attendants' emotional displays shape customer trust and satisfaction.  Organizational Behavior and Human Decision Processes , 144, 97-111.

Glikson*, E., Cheshin*, A., & van Kleef, G. (2018). The dark side of a smiley: Effects of smiling emoticons on virtual first impressions.  Social Psychological and Personality Science, 9(5), 614-625.

Kim, P., Mislin, A., Tuncel, E., Fehr, R., Cheshin, A., & van Kleef, G. (2017). Power as an emotional liability: Implications for perceived authenticity and trust after a transgression. Journal of Experimental Psychology- General, 146(10), 1379-1401.

Cheshin, A., Heerdink, M. W., Kossakowski, J., Van Kleef, G. (2016). Pitching emotions: The interpersonal effects of emotions in baseball. Frontiers in Psychology – Emotion Science, 7, 1-13. DOI - 10.3389/fpsyg.2016.00178.

van Kleef, G. A., Cheshin, A., Fischer, A. H., & Schneider, I. K. (2016) Editorial: The social nature of emotion. Frontiers in Psychology, 7, 1-5. Part of the special issue: The Social Nature of Emotions. 

Gabriel, S. A., Cheshin, A., Moran, C., & van Kleef, G. (2016). Enhancing emotional performance and customer service through human resources practices: A systems perspective. Human Resource Management Review, 26(1), 14-24.

Cheshin, A., Bos, N., Kim, Y., Ning, N., & Olson, J. (2013). Emergence of differing electronic communication norms within partially distributed teams.Journal of Personnel Psychology, 12(1), 7-21.

van Kleef, G. A., Homan, A. C., & Cheshin, A. (2012). Emotional influence at work: Take it EASI. Organizational Psychology Review, 2(4), 311–339.

Cheshin, A., Rafaeli, A., & Eisenman, A. (2012). Encountering anger in the emergency department: Identification, evaluations and responses of staff members to anger displays. Emergency Medicine International, 12, 1-5. DOI: 10.1155/2012/603215.

Cheshin, A., Rafaeli, A., & Bos, D. N. (2011). Anger and happiness in virtual teams: Emotional influences of text and behavior on others' affect in the absence of non-verbal cues. Organizational Behavior and Human Decision Processes, 116(1), 2-16.

Rafaeli, A., Ravid, S., & Cheshin, A. (2009). Sensemaking in virtual teams: The impact of emotions and support tools on team mental models and team performance. International Review of Industrial and Organizational Psychology, 24, 151-182. 

Bos, D. N., Olson, S. J., Nan, N., & Cheshin, A. (2009). Subgroup biases in partially distributed collaboration. Journal of Information Technology Research, 2(1), 1-18.

Bos, N., Shami, N.S., Olson, J.S., Cheshin, A., & Nan, N. (2004). In-group/out-group effects in distributed teams: an experimental simulation. Proceedings of the 2004 ACM conference on Computer Supported Cooperative Work. ACM Press, Chicago, 429-436.